Philadelphia's Visitor Chief Began by Answering the Phones

Angela Val, president and chief executive of Visit Philadelphia, has told the story of her rise on Skift's Suite Success podcast, in conversation with host Katie Cline. Her working life opened at a front desk, picking up calls, and it has carried her to the top of the organization that carries the city's name. For anyone who has stood a hotel lobby or a restaurant host stand, it is the kind of story that makes the first job in hospitality look like a beginning rather than a ceiling.

With reporting from Skift.